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Effective Date: 28 May 2025

Terms and Conditions

Welcome to Ariella Africa ("we", "our", or "us"). By accessing or using our website located at https://ariella.africa, you agree to comply with and be bound by these Terms and Conditions, governed by the laws of the Republic of South Africa. If you do not agree with any part of these terms, please do not use our website.

1. Website Use

  • You agree to use this website in compliance with all applicable South African laws and regulations.
  • You may not use the website in any way that may damage or impair the performance or accessibility of the site or its services.
2. Intellectual Property Rights
  • All intellectual property, including content, graphics, branding, trademarks, and software, is owned by Ariella Africa or its licensors.
  • Reproduction or redistribution without prior written consent is strictly prohibited under South African copyright law.

3. Products and Services

We provide digital services including:
  • AI-powered WhatsApp bots
  • Special effects and animation for media
  • Custom event and educational apps
  • All services are subject to availability and may be withdrawn or modified at our discretion.
  • Pricing may vary depending on your requirements and location and is inclusive or exclusive of VAT as indicated.

4. User Accounts

  • You may need to create an account to access certain services.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend or terminate accounts suspected of misuse.

5. Privacy and Data Protection

  • Our data practices are compliant with the Protection of Personal Information Act (POPIA).
  • Please refer to our Privacy Policy for how we collect, use, and protect your personal data.

6. Third-Party Services and Links

  • We may include links to third-party sites for your convenience.
  • We are not responsible for the content or security of any third-party website.

7. Limitation of Liability

To the extent permitted by South African law:
  • We will not be liable for any indirect or consequential losses from the use of our website or services.
  • We do not guarantee uninterrupted access to the website or that it will be free of defects or errors.

8. Consumer Rights

  • These terms do not limit your rights under the Consumer Protection Act.
  • If you are a consumer, you may cancel certain services within 7 days under the Electronic Communications and Transactions Act (ECTA), subject to the exclusions listed in the Act.

9. Indemnity

You agree to indemnify and hold Ariella Africa harmless from any loss or liability resulting from your breach of these Terms and Conditions.

10. Modifications

We may revise these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance.